Know What Your Truck Earns Before You Say Yes.
Transparent US truck dispatching with published flat fees, a strict 1:12 dispatcher caseload cap, zero hidden broker rate cuts, and week-to-week agreements.
Max Trucks Per Dispatcher
Rate Con Transparency
Contract Lock-in Penalty
Dispute SLA Escalation
How Dispatching Normally Works vs. The UnionTorque Standard
Recognize the industry failure modes before signing another dispatch agreement.
100% original rate con sent directly to carrier before booking
Strict 1:12 cap (maximum 12 trucks per named dispatcher)
Week-to-week service; cancel anytime with zero penalty
Written 24-hr escalation policy; operations team enforces detention
100% carrier approval; no truck rolls without your explicit green light
Skimmed or marked up; original rate con rarely shown to carrier
35 to 50 trucks per dispatcher (missed loads, rushed calls)
3 to 6-month lock-in contracts with heavy cancellation fees
Carrier left alone to argue detention and layover with brokers
Forced dispatch pressure and penalty threats for rejecting bad loads
The 3 Pillars of UnionTorque Operations
Ordered chronologically by how your freight actually moves day to day.
Aggressive Rate Negotiation
Direct broker calls, load board filtering, and lane-to-lane yield optimization targeting maximum RPM for your equipment.
Dispatch & Documentation
Your dedicated named dispatcher sends rate cons directly, checks in on pickup/delivery windows, and handles broker setup packs.
Billing & Factoring Audit
Clean invoicing sent immediately to your factoring company or direct customer, with detention & TONU claims managed on your behalf.
What We Put in Writing vs. What Competitors Promise
Click any standard to inspect our written binding policies before you submit a single carrier document.
Strict 1:12 Dispatcher-to-Truck Caseload Cap
Each UnionTorque dispatcher handles a maximum of 12 trucks. This guarantees your dispatcher is proactively searching load boards, making direct broker phone calls, and managing your back-office documentation rather than rushing through 40 carrier queues.
Standard Industry Practice: 35–50 trucks per dispatcher in traditional call-center dispatch mills.
Active High-Density Freight Lanes
Proactive dispatch positioning based on real-time outbound load-to-truck ratios.
1:12 Max Ratio Enforced
How to Start Hauling with UnionTorque
Three clear operational steps. No onboarding fees or endless phone trees.
Submit Carrier Docs
Provide your MC authority letter, Certificate of Insurance (COI), and W-9 via our quick 2-screen form.
Sign Service Agreement
Review our written week-to-week dispatch agreement with published 1:12 caseload limit and flat fee terms.
First Load Dispatched
Your dedicated dispatcher calls with pre-screened rate confirmations matching your preferred home time and RPM.
Dispatch Tailored to Your Specific Equipment
Select your equipment type to inspect current lane benchmarks, RPM ranges, and specialized dispatch protocols.
Frequently Asked Questions
Direct, unhedged answers to the highest-anxiety questions owner-operators ask.
Never. Every broker rate confirmation is sent directly to you unaltered. Our fee is either a published flat fee or a single, transparent agreed percentage billed weekly. We show the exact rate con math on every invoice.
Put Our Written Standards to the Test on Your Next Freight Lane.
No long-term contracts. No hidden fees. A named dispatcher assigned to your rig today.